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China Business Process Outsourcing (BPO) Market 2011 & Cities Outsourcing Analysis

Publisher Name » Renub Research
Published Date » 2011-06-20
No. Of Pages » 152
The report title “China Business Process Outsourcing (BPO) Market 2011 & Cities Outsourcing Analysis” explains the complete information on china BPO market. This report is divided into two parts as follows.

First Part - defines the past, present and future aspects of the China BPO industry
  • China past, present and future market trends
  • Venture capital investments in China BPO industry
  • Analyzed the key inhibitors of China BPO industry
Second Part - analyses the 21 key Chinese cities approved by the China’s State Council for the China Outsourcing Industry. Each of the 24 Chinese cities has been studied independently on the following format:
  • City Profile
  • Main contribution factors for each city, becoming a favoured service outsourcing destination
  • Present states of service outsourcing sectors
  • Related incentives for service outsourcing
  • Infrastructure
  • Human Resources
Table of Contents
1. Executive Summary
2. China Business Process Outsourcing (BPO) Past, Present and Future Market
2.1 By Function - China BPO Market Share
2.2 Finance and Accounting (F&A) Outsourcing Past, Present and Future Market
2.2.1 Business Distribution of Financial Outsourcing
2.3 China Human Resource Outsourcing (HRO) Past, Present & Future Market
2.3.1 Human Resource Outsourcing Regional Markets in China
2.3.2 Future Outlook Human Resource Outsourcing
2.4 Customer Service/Call Centre Outsourcing Past, Present & Future Market
3. Outsourcing Destination in China
3.1 Northern City of China
3.1.1 Beijing
3.1.2 Dalian
3.1.3 Daqing
3.1.4 Harbin
3.1.5 Jinan
3.1.6 Qingdao
3.1.7 Tianjin
3.2 Eastern China Cities
3.2.1 Hangzhou
3.2.2 Hefei
3.2.3 Nanjing
3.2.4 Nanchang
3.2.5 Ningbo
3.2.6 Shanghai
3.2.7 Suzhou
3.2.8 Wuxi
3.3 Southern China Cities
3.3.1 Fuzhou
3.3.2 Guangzhou
3.3.3 Shenzhen
3.3.4 Xiamen
3.4 Middle West China Cities
3.4.1 Chengdu
3.4.2 Chongqing
3.4.3 Changsha
3.4.4 Wuhan
3.4.5 Xi’an
4. Venture Capital Investments in China BPO Industry
4.1 The General Financing Conditions in China BPO Field from 2005 to June 2008
5. China Outsourcing Inhibitors
5.1 Lack of Talent
5.2 Lack of Strong Brand
5.3 Regulatory and Policy Support
List of Figures:
Figure 2 1: China - Business Process Outsourcing Market (Billion US$), 2008 - 2010
Figure 2 2: China - Forecast for Business Process Outsourcing Market (Billion US$), 2011 - 2014
Figure 2 3: China - BPO Market Share by Business Function (Percent), 2008 - 2010
Figure 2 4: China - Forecast for BPO Market Share by Business Function (Percent), 2011 - 2014
Figure 2 5: Finance BPO Market Scale - US & China (Million US$), 2008
Figure 2 6: US, China - Proportion of Financial BPO Expenditure of Total Operation Cost (Percent), 2008
Figure 2 7: China - Finance and Accounting Outsourcing Market (Million US$), 2006 - 2010
Figure 2 8: China - Forecast for Finance and Accounting Outsourcing Market (Million US$), 2011 - 2014
Figure 2 9: China - Human Resource Outsourcing Market (Million US$), 2008 - 2010
Figure 2 10: China - Forecast for Human Resource Outsourcing Market (Million US$), 2011 - 2014
Figure 2 11: China - Key Human Resource Outsourcing Regional Markets, 2008
Figure 2 12: China - Customer Service / Call Centre Outsourcing Market (Million US$), 2008 - 2010
Figure 2 13: China - Forecast for Customer Service / Call Centre Outsourcing Market (Million US$), 2011 - 2014
Figure 3 1: Beijing - Service Outsourcing Market Share of ITO, BPO & KPO Industry (Percent), 2009
Figure 3 2: Dalian - Service Outsourcing Market Share ITO, BPO & KPO Industry (Percent), 2009
Figure 3 3: Daqing - Service Outsourcing Market Share ITO, BPO & KPO Industry (Percent), 2009
Figure 3 4: Qingdao - Service Outsourcing Market Share of ITO, BPO & KPO Industry (Percent), 2009
Figure 3 5: Tianjin - Service Outsourcing Market Share of ITO, BPO & KPO Industry (Percent), 2009
Figure 3 6: Hangzhou - Service Outsourcing Market Share of ITO, BPO & KPO Industry (Percent), 2009
Figure 3 7: Hefei - Service Outsourcing Market Share of ITO, BPO & KPO Industry (Percent), 2009
Figure 3 8: Nanjing - Service Outsourcing Market Share of ITO, BPO & KPO Industry (Percent), 2009
Figure 3 9: Shanghai - Service Outsourcing Market Share of ITO, BPO & KPO Industry (Percent), 2008
Figure 3 10: Suzhou - Service Outsourcing Market Share of ITO, BPO & KPO Industry (Percent), 2009
Figure 3 11: Wuxi - Service Outsourcing Market Share of ITO, BPO & KPO Industry (Percent), 2009
Figure 3 12: Guangzhou - Service Outsourcing Market Share of ITO, BPO & KPO Industry (Percent), 2009
Figure 3 13: Shenzhen - Service Outsourcing Market Share of ITO, BPO & KPO Industry (Percent), 2009
Figure 3 14: Xiamen - Service Outsourcing Market Share of ITO, BPO & KPO Industry (Percent), 2009
Figure 5 1: China - Talent Challenges of Service Providers, 2008
Figure 5 2: China - Percentage of Expenses Dedicated to Employee’s Training, Year 2006 & 2008
List of Tables:
Table 3 1: Beijing - Service Outsourcing Providers, 2009
Table 3 2: Dalian - Service Outsourcing Providers, 2009
Table 3 3: Daqing - Service Outsourcing Providers, 2009
Table 3 4: Harbin - Service Outsourcing Providers, 2009
Table 3 5: Jinan - Service Outsourcing Providers, 2009
Table 3 6: Qingdao - Service Outsourcing Providers, 2009
Table 3 7: Tianjin - Tianjin Service Outsourcing Providers, 2009
Table 3 8: Hangzhou - Service Outsourcing Providers, 2009
Table 3 9: Hefei - Service Outsourcing Providers, 2009
Table 3 10: Nanjing - Service Outsourcing Providers, 2009
Table 3 11: Nanchang - Service Outsourcing Providers, 2009
Table 3 12: Ningbo - Ningbo Service Outsourcing Providers, 2009
Table 3 13: Shanghai - Service Outsourcing Providers, 2009
Table 3 14: Suzhou - Service Outsourcing Providers, 2009
Table 3 15: Wuxi - Service Outsourcing Providers, 2009
Table 3 16: Fuzhou - Fuzhou Service Outsourcing Providers, 2009
Table 3 17: China - Guangzhou Service Outsourcing Providers, 2009
Table 3 18: Shenzhen - Service Outsourcing Providers, 2009
Table 3 19: Xiamen - Xiamen Service Outsourcing Providers, 2009
Table 3 20: Chengdu - Service Outsourcing Providers, 2009
Table 3 21: Chongqing - Service Outsourcing Providers, 2009
Table 3 22: Changsha - Service Outsourcing Providers, 2009
Table 3 23: Wuhan - Service Outsourcing Providers, 2009
Table 3 24: Xi’an - Service Outsourcing Providers, 2009
Table 4 1: China - Investments in BPO Industry, 2005 - June 2008
Table 4 2: China - General Financing Conditions in BPO Field (Million US$), 2005 - June 2008

List of Tables


List of Figures

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